Customer Support
Context Help
If you feel lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A context menu will show up. It offers in-depth info about all the operations that you can carry out on that particular page. Each pop-up menu opens on the same page so that you can quickly return to your work.
Video Tutorials
We have a rich selection of instructional video clips demonstrating how to work with our Control Panel. They're designed for those of you who want to see how things are getting done rather than only reading articles. In this way, anyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step instructional video clips.
F.A.Q.
If you can't discover the solution you searching for, take a gaze at our comprehensive Frequently Asked Questions database, which contains questions asked by real individuals and provides real solutions. We frequently "revamp" our FAQ database with new Q&A's in an attempt to encompass all the new additions and innovations related to our system.
Ticketing System
If you still can't discover the solution you are looking for in the Frequently Asked Questions section either, you can touch base with our excellent team of support engineers available 24/7 and eager to help you with any query. Each trouble ticket you send will be answered within 1 hour (the average support ticket response time being about 20 mins), so you will never have to wait a long time to get an answer to your question.